Legal Collections Officer

Description

• Responsible for effective and efficient execution of legal collection activities of the Branch in compliance with the Bank’s credit policy and procedures in order to manage the non-performing loans

Duties

• Financial Management
• Responsible for effective and efficient execution of financial targets related to legal collections
• Legal Collections
• Collection of debts
•     Responsible for effective and efficient execution of the debt collection policy, procedures and processes in compliance with the Bank’s credit policy and procedures
• Realisation of securities
•     Responsible for effective and efficient realisation of all collateral securities ceded to the Bank in line with the Bank’s policy, procedures as well as applicable
•     Ensure that all collateral securities are legally valid and that they are kept safely in accordance with the Bank’s policy and procedures
• Auctions
•     Planning and effective and efficient execution of auctions in liaison with other internal and external stakeholders
• Write-offs processing and recording
• Monitoring of accounts with no recovery possibilities to ensure that they are written-off in compliance with the Bank’s policies and procedures, as well as applicable legislation
• Relationship Management
• Building and enhance long term working relationships with both internal and external stakeholders including clients, e.g. attorneys, branches, etc
• Enhance and maintain effective and efficient working relationship with existing clients
• Provide professional customer service to both internal and external clients at all times
• Management of Collateral Documentation
• Responsible for effective and efficient administration of agreements and collateral documentation in compliance with the Bank’s policies and procedures
• For example, following up on insurances, insolvent and deceased estates and bond cancellations
• Compliance, Risk and Support
• Responsible for effective and efficient administration of legal collection internal processes and procedures in order to ensure compliance with the Bank’s risk framework to minimise risk
• Work closely with relevant internal stakeholders such as risk department, internal auditing in managing all risks related to legal collections
• Provide support and guidance to various stakeholders such as branches, attorneys, etc. on risk matters related to legal collections
• Routine Administration
• Responsible for effective management and control of all routine administrative activities related to legal collection in the branch in compliance with the Bank’s policies, procedures, rules and regulations
• Responsible for effective and efficient management and submission of reports to relevant stakeholders

Requisites

• Experience/Knowledge & Skills
• Knowledge of the system and processing activities
• Knowledge of the legal collection service and legal processes in the Bank as well as those prescribed by Law
• Debt collection experience
• 2 - 3 Years experience in a legal collections environment
• Qualification
• A certificate in a commercial field
• A qualification in a legal field will be an added advantage
• Competencies
• Adhering to principles & values
• Relating and Networking
• Writing and Reporting
• Applying Expertise and Technology
• Analysing
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking

Notes

• Only shortlisted applicants will be contacted