IT Technician: Endpoint Support

Description

• The successful candidate will provide IT technical support and guidance to all users and ensure maintenance of computer systems, internet, servers and the repair of computer hardware
• Paterson Job Grade C3

Duties

• Set up and configure computers and peripheral equipment such as printers and scanners
• Respond to support requests and assist in troubleshooting technology
• Perform audits and tests computer systems, networks, and hardware to ensure that they are functional
• Ensure that all software and hardware are up-to-date and updates are installed
• Perform routine IT maintenance to avoid system outages and failures
• Perform daily backups for IT systems and ensure backups are stored offsite
• Keep track and maintain an inventory list of IT equipment
• Provide technical support to the MVA Fund’s Emergency Response Centre on a 24/7 basis
• Provide training and educate end-users on IT-related equipment or systems
• Maintain computer networks, system, and hardware documentation
• Conduct regular branch visits and ensure computers/IT-related issues are attended

Requisites

• Bachelor’s degree in Information Technology or Computer Science or equivalent qualification
• CompTIA A+, Linux+, or Cisco Certified Network Associate certifications will be an added advantage
• Proficiency in computer operating systems, such as MS Windows, MAC OS, and Linux
• Minimum of three (3) years working experience in IT environment
• Good diagnostic and problem-solving skills. Must have a Code B, driver's license
• Code of Conduct, not older than six (6) months

Notes

• The MVA Fund is an equal opportunity employer
• People with disability emanating from Motor Vehicle accidents are encouraged to apply
• Application letter accompanied by a detailed CV and certified supporting documents can be sent or hand-delivered to: Human Capital & Strategy Unit
• Only short-listed candidates will be notified
• No documents will be returned

How to Apply

• Cover Letter
• Curriculum Vitae

• Send your Documentation to recruitment@mvafund.com.na with the Subject line “IT Technician: Endpoint Support”