Bank Windhoek is recruiting a Liaison Officer: Estates, to be based in Windhoek, Namibia.
Duties
- Responsible for building and maintaining effective business relationships with relevant stakeholders. To attend to general administration functions of the office
- Stakeholder Engagement:
- Build and maintain effective business relationships with relevant stakeholders as a representative of the department
- Delivering and collecting required documentation from relevant stakeholders
- Office Administration:
- Attend to the monthly reconciliation of the office account, Petty Cash Account and Fuel Account
- Ordering of departments stationery
- Attend to the Attendance register of the department
- Recording of incoming and outgoing mail
- Arranging office meetings and taking minutes of meetings
- Log calls with IT
- Assist Management with general office duties
- Customer Service:
- Ensure that the relevant stakeholders are handled in a professional manner and provided with accurate information regarding the Bank’s requirements related to Trust and Estates
- Ensure that clients/interested parties are handled in a professional manner, provided with accurate information regards the Bank’s products and services
- Sales Focus:
- Responsible for identifying selling/cross-selling opportunities related to estates and refer such opportunities and leads to the correct person, department or branch involved
Requisites
- Matric (Grade 12)
- Diploma in Deceased Estates or equivalent qualification will be an added advantage
- BE Code Driving License
- Experience/Knowledge & Skills
- 3 Years’ experience in the administration of estates
- Knowledge of relevant legislation applicable to trust and estates
- Computer literate: (MS Word & Excel)
- Analytical skills
- Product knowledge
- Accounting experience will be an advantage
- Core Competencies:
- Relating and networking
- Deciding and initiating action
- Working with people
- Adhering to principles and values
- Persuading and influencing
- Analysing
- Planning and organising
- Delivering results and meeting customer expectations
- Following instructions and procedures
Notes
- Only shortlisted applicants will be contacted