Program Manager (m/f)

Description

• Oxygen Program: Treatment for those experiencing acute respiratory distress requires oxygen therapy to support breathing. In the context of COVID-19, published data on the literature is all in agreement that COVID-19 patients require hospitalization, particularly those severe and critical cases, almost all of whom require oxygen therapy. In the absence of a proven therapeutic, medical oxygen and supportive respiratory care is a vital lifesaving intervention. The CHAI’s Oxygen Program aims at improving the capacity and infrastructure for sustainable oxygen delivery to both COVID-19 patients as immediate support and scale-up of oxygen therapy for broader respiratory diseases in the long run
• Program Manager Position: CHAI seeks a highly motivated individual with strong problem-solving, analytical, and communication skills to work as a short-term position as Program Manager (Consultant) in Namibia.
• The Program Manager will play a leading role in driving forward high-priority market-shaping activities through a range of activities such as guiding the development of market assessments, conceptualizing and negotiating supplier agreements, consensus building among key internal and external stakeholders, as well as supporting the execution of term sheets and final agreements with suppliers and other partners
• The Program Manager will also be responsible to provide technical insights for activities related to strengthening of medical oxygen infrastructure such as oxygen demand assessments at public health facilities, landscaping the suppliers of oxygen and related equipment and accessories, and policy advocacy for supply chain gap identification and mitigation, and development of standardized guiding documents
• We are seeking a highly motivated, entrepreneurial, and collaborative individual with outstanding analytical, problem-solving, stakeholder management, and communication skills. The manager must be able to function independently, be comfortable working across various technical and country teams within CHAI and with external partners and have a strong commitment to excellence. We place great value on qualities such humility, flexibility, and resourcefulness
• The manager must have a high level of strategic and technical knowledge and experience in the supply, demand and utilization of medical oxygen within the national health system

Duties

• Building and maintaining trust-based relationships with key suppliers, donors, and external partners at a senior level Conducting thorough market assessments for oxygen supply
• Leading supplier engagement and negotiations on market-shaping initiatives Effectively managing ongoing market-shaping agreements between relevant parties
• Collaborating with CHAI's technical teams to develop and implement strategies to help suppliers accelerate the development, regulatory approval, and commercialization of key products
• Working to design, build, and socialize key analyses to support market-shaping efforts (e.g., demand forecasts, business cases, etc.)
• Developing and building consensus around strategic frameworks and priorities to move forward market-shaping discussions
• Design of tools for facility assessments, demand estimation, supply chain management, data analytics for various modalities of oxygen supply
• Participate in field visits to monitor functioning of oxygen generation plants (Pressure Swing adsorption plants) and other infrastructure like LMO tanks, oxygen cylinders, concentrators etc. and provide technical support for biomedical equipment
• Coordinate data collection and data analysis for oxygen related system (need assessment, analysis of oxygen capacities and gaps to inform decision making) in state public health facilities by securing necessary permissions and approvals from government authorities
• Design of SOPs, training modules, guidelines, supplier landscape, tender documents
• Provide invaluable inputs for development of oxygen demand assessment tools factoring in critical insights from government departments
• Develop strong relationships with key external and internal stakeholders including government officials, affiliated institutes, and partners working in the oxygen therapy landscape in program states

Requisites

• Bachelor's degree with a minimum of 7 years of work experience
• Dynamic, entrepreneurial individual with outstanding problem-solving, analytical, interpersonal, and written and oral communication skills
• Demonstrable track record for high performance working independently and effectively in unstructured, demanding, and remote environments
• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
• Ability to work effectively in a multicultural environment
• Ability to absorb and synthesize a broad range of information
• Ability to be effective in high-pressure situations and handle multiple tasks simultaneously; highly organized
• Ability to work with teams across time zones and locations
• Exceptional interpersonal skills and demonstrated ability to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment
• Demonstrated experience implementing complex projects
• Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously
• Ability to balance and find productive trade-offs between various tensions (personal style, incentives, timeframe)
• High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations
• Advantages:
• Knowledge of oxygen treatment, methods for diagnosis, treatment guidelines and practices
• Experience with in-country medical device maintenance management or public health that include assessment, planning installations, procurement, storage and distribution systems and maintenance

Notes

• Only shortlisted applicants will be contacted