FNB is recruiting an IT Business Relationship Manager (m/f), to be based in Windhoek, Namibia.
Description
- To serve as a strategic interface between the business and IT, ensuring alignment between business strategy and IT capabilities by identifying the necessary skills and supporting technologies that would be required to realize the vision
Duties
- Control expenditure and identify process improvements to contain and reduce costs
- Drive value by owning the strategic relationship between the BRM function and partners to stimulate, surface, and shape demand
- Advance the Business Relationship Manager (BRM) capability beyond just the role and function, sharing ownership with the full BRM community of practice for continual improvement
- Develop, encourage and nurture collaborative relationships across area of specialization
- Manage team performance in achievement of business objectives
- Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
- Compile reports that track progress and guide business to make informed decisions
- Ensure development and continuous value add improvement to operational processes
- Manages risks in own area of responsibility
- Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
Requisites
- Minimum Qualification - Postgraduate Degree in Information Systems or Computer Science
- Preferred Qualification - Relevant qualification in Business Management, Business administration or Master of Business Relationship Management (MBRM)
- Experience - 3 to 5 years experience in a similar environment of which 2 to 3 years ideally at junior management level
Notes
- Only shortlisted applicants will be contacted