Depot Manager: Navachab (m/f)

Description

• Komatsu is a leading company within the mining and construction earth moving equipment industry. We are currently seeking a Depot Manager in Swakopmund with a Grade 12 and at least 6 years’ experience and 2 years in a supervisory role

Duties

Safety, Health and Environment

• Remains up-to-date with Safety procedures
• Plans for safety events and campaigns
• Takes SHE into account in the planning of work output
• Implement the Komatsu Way 5Ss - sorting, organising, cleaning, ordering and training
• Adheres to SHE policies and procedures
• Instructs/imparts knowledge and procedures to colleagues
• Checks that subordinate staff have understood safety instructions
• Complies with and Instructs colleagues and subordinate staff in the wearing of protective gear and clothing
• Participates in workplace safety events
• Stays informed about emergency first aid kits/fire extinguishers and evacuation procedures
• Operates any company vehicle (truck, car, forklift) within safety standards and procedures, even when not supervised
• Institutes disciplinary action (in conjunction with HR) with regard to non-compliance to SHE policy
• Implements safety awareness in all activities
• Checks that safety signs and signals are in place
• Reports hazardous situations, incidents or accidents
• Provides feedback on the effectiveness of safety events
• Reports equipment that is not in good working order
• Reports on vehicle usage and incidents
• Completes OHS reports
• Service, Repairs & Maintenance (Field or Workshop)
• Provides input into technical section planning
• Stays abreast of parts re-calls and reads service bulletins and technical information to keep updated
• Monitors and checks customer satisfaction, quality and safety adherence, problems and issues
• Authorises the ordering of parts and equipment
• Gains technical product advice
• Implements & monitors special projects and drives designed to impact quality, machine availability and customer satisfaction
• Monitors that appropriate staff with required skill level complete jobs within their abilities and makes recommendations to fill skills gaps
• Schedules staff for training
• De-briefs staff on technical issues after completion of work
• Monitors emergency orders
• Checks regularly that relevant documentation/systems have been updated with job detail, stock & parts usage, hours and comments as stipulated by procedure
• Solves complex issues and problems
• Collates technical information for reporting purposes
• Monitors vehicle fleet – costs, usage, fuel, branding & image, drivers, licenses, fines, etc.
• Produces consolidated reports on service
• Provides feedback to Product Support/Branch Management on technical issues/problems

Inventory management for parts, repairs and maintenance

• Oversees the planning of consumables and other inventory items required for repairs and maintenance
• Monitors the usage of consumables and parts stock
• Monitors that there is not shrinkage of stock and that unused items are checked back into the system
• Collates data on stock usage
• Authorises the procurement of stock
• Oversees the warehouse function
• Monitors stock counts and gains approval for stock write-offs/write-ups
• Monitors stock levels for replenishment and communicates problems and issues to PD (SA)
• Monitoring stock for optimal cost effectiveness
• Reports on stock usage, stock financials, issues and problems

Job Costing, Financial & General Administration

• Authorises quotations for work
• Authorises job/work order costs (including overtime)
• Checks creditor invoices, authorises and obtains approval for payment
• Execute Checks that Warranty claims are processed correctly according to contractual agreements / policy
• Liaises with internal stakeholders with regard to warranty claims and reasons for claim
• Plans and participates in audits
• Controls and monitors the asset register
• Adheres to and monitors adherence to Financial Policies and Procedure
• Verifies that information on quotations, invoices and receipts are correct
• Checks regularly that filing of required source documents (paper files) are up-to-date
• Oversees and checks that systems data is correct and up-to-date
• Assists in the follow-up of outstanding debtors
• Resolves issues regarding the physical depot in conjunction with branch management
• Drafts financial reports vs budget
• Resolves financial issues & queries
• Reports on warranty claims
• Collates metrics for reporting purposes – job costs, parts usage, etc.

Parts Ordering and Inter-Branch Transfers

• Execute Oversees Parts Sales
• Oversees Parts returns
• Monitors emergency orders
• Follows up & monitors back orders
• Uses service and parts information to drive parts sales to customer
• Generates Parts Inventory Availability Reports
• Checks backorder reports
• Checks machine down statuses and follows-up on progress

Product Support

• Assisting with the planning of inspections
• Execute Oversees quality of product support
• Arranges for technical input from experts and training for team
• Checks that training has been scheduled for customers and conducted within professional standards according to Komatsu policy and procedure

Requisites

• Trade/technical qualification, studying towards a business-related Diploma
• Years of Experience:
• 6 years’ experience
• Leadership Experience Included in Total:
• 2 years in a supervisory role
• Technical experience of Komatsu Products (in product support or as a foreman) OR heavy earth moving equipment used in mining/construction
• Experience with regard to customer liaison, Service Level/Contractual agreements, decision making and problem resolution
• Basic financial management with regard to profitability and cost control, inventory management and reporting

Notes

• Only shortlisted applicants will be contacted